Archive for the 'Blackberry Help' Category
It all started off great. I was getting email on my Blackberry Pearl from about 4 different email accounts and managing to stay on top of it all. Like you, I would respond to the ones that needed an immediate response and delete the ones that didn’t, knowing I could handle it once I got back to my computer. Then it happened…
SPAM!
My work email is all over the company website and the spam robots found it. I started getting over 100 spam emails a day. That wouldn’t be bad if I just accessed my email from work, but I don’t. All of these emails were going to my Blackberry. I would hear the distinct tone of another email coming in, look at my phone and see an offer to increase the size of .. well, you know what I mean. I was getting more spam than I was legitimate email.
My company wasn’t doing anything to filter the email on the server side, so I saw stuck getting all of these emails and feeling helpless. I couldn’t just remove my work email from the phone, since they were giving me a monthly phone allowance. Hard to justify that. So, I would look at the emails and delete. Look and delete. Look and delete. All day long.
Server Side Filtering
Then I remember how I was able to filter my email so I wouldn’t get a copy of every message I sent out through Gmail (I’ll post instructions for this soon). It was in the BIS site but I hadn’t been there in a LONG time. If you’re using your Blacberry Pearl with a regular email service (not an Enterprise server) you’re probably using a BIS (Blackberry Internet Service). If you’re using Hotmail, Gmail, or Yahoo mail, there’s no doubt this is what you’re using. Here’s a link to the main BIS sites (open them in a seperate tab or window) so you can follow along:
If your wireless provider isn’t listed, try doing a Google search for your wireless carriers name and BIS. That will usually bring it up for you. If all else failes, give your customer service a call and they can point you in the right direction.
If you’re getting email on your Blackberry Pearl, you should already have a login for your BIS. If you don’t know this, you’ll have to get help from your wireless carrier. Once you’re logged in, we can get started filtering your email so you only get the important items you need to have when you’re on the go.
Creating Your Filters
The first filter I created was to tell the BIS that I only wanted emails sent from people with the same domain name as mine. This would most likely be your company name. For example only get emails from other people with @blackberry-pearl.net in their address. I did learn it’s a LOT easier to tell your Blackberry what you WANT than what you DON’T want. Here’s how you do that.
You email account or accounts should be listed on the screen once you log in. On the right side of the screen, there will be an icon like this
under the heading “Filters”. Click the one that corresponds to the appropriate email account.
- Now you’ll want to “Add Filter” and give it a name.
- In the section “Apply filter when:” select “From:” field
- Under “contains” put @yourcompanyaddress.com
- Then click on “Forward message to device.”
Next I created a rule to forward email addresses that are not part of my company email, but I still want to get on my Blackberry, such as my wife. I did that by repeating the above process and including the full email address in the “contains” section. You can put more than one email address in there if you seperate them with a semi-colon.
Once you’re done with this filter, you’ll be back at the front page with a list of your filters. You’ll notice part way down, there’s a choice for handling items not listed in your filters. Make sure you click “do NOT forward messages to device.”
That’s it. Now you’ve got it done. If you find you’re not getting some emails that you need, simply add their name to your safe list on the BIS and they’ll start to come through. Truth is, most of these people don’t really need an instant response and it frees you up to enjoy your “out of office” time a little more as well.
I was going to show my wife how to transfer music from our PC to her new pink Blackberry Pearl, but she got a little impatient. I said “whatever you do, don’t mess with that ridiculous Roxio Media Manager. Instead I told her to check out the article I wrote about getting media onto a Blackberry Pearl.
Unfortunately, my wife didn’t follow direction or she got confused or something cause she ended up doing something a little different. This is a great discovery a lot of people may not know about (I didn’t).
Transfer Directly From iTunes to Your Blackberry Pearl
In the instruction I gave on getting around the Roxio Media Manager, I suggested opening up Windows Explorer and dragging files from the iTunes directory into the Blackberry Pearl “music” folder. Instead of doing this, my wife opened up TWO windows. One of them was Windows Explorer and the other was iTunes! She just started dragging files directly from her iTunes playlists straight onto her Blackberry Pearl.
I never realized you could do this. It’s so simple and it will even keep all of your Artist, Album and Genre information in tact. Of course, I tried to grab a playlist and move that over, but no luck. You’ll still have to create those on your Blackberry Pearl once you’ve uploaded your music, but it’s very simple. Maybe I’ll write a simple set of instructions for that in the future.
As for now, enjoy the drag and drop transfers from iTunes to your Blackberry Pearl. Oh, and now my wife gets to claim bragging rights for teaching her techno-geek husband how to do something on his Blackberry Pearl. Humbling to say the least, since she’s not really that technologically inclined.
* Added Bonus: Ok, now I’m starting to mess around with this and I really like what I’m seeing. I’m now able to use the awesome search and sort functions within iTunes to narrow down my songs to exactly what I want and then select them ALL and drag over to my Blackberry Pearl.
* Added Added Bonus: I think I’m going to create a “Blackberry Pearl” playlist in iTunes and then when I hear a song I want on my Blackberry, I can just drag it into that playlist. The next time I sync up my phone, I can just call up the “Blackberry Pearl” playlist and drag it’s content over to the Blackberry (remember, you have to drag the content of the playlist, not the playlist itself) and it will ask me if I want to replace the songs. Simply click “No to All” (I haven’t verified this is an option) and you’ll only move over the songs you didn’t have (kind of like a one-way sync).
I think I just found the GREATEST shortcut on the Blackberry Pearl. This is going to revolutionize the way you use your Blackberry Pearl and speed up almost everything you do.
Switching Between Applications
Until I discovered this shortcut, when I was in an application and wanted to switch over to look at something else, I would have to do one of two very inconvenient processes.
Imagine you’re looking at your messages and your boss asks if you have some time on Friday at 2pm for a quick meeting. You need to check your calendar, so you:
- Click repeatedly on the escape button (the one to the right of the pearl with the arrow) until you get back to your home screen. Find and then scroll over to the calendar icon and click on that.
- Click on the menu button, scroll all the way down to “Switch Applications” and scroll over to the calendar and click the pearl button.
That’s an improvement over the first option, but nothing compared to this quick application change shortcut.
Let’s take the same scenario: you’re in your messages and need to check your calendar. Here’s what you do:
- Press and hold the ALT button (it’s just below the ZX key)
- Press the escape key once
- Scroll over to the the calendar icon
- Release the ALT button
That’s it! I’m a huge user of the ALT-TAB shortcut on a Windows machine and this is just as easy. Give it a shot and you’ll agree, even though it seems so basic and simple, it changes the way you use your Blackberry Pearl.
To keep your Blackberry Pearl running at the peak of it’s capabilities, you’re going to want to make sure you’re not wasting valuable memory on stuff you don’t need. You’d be surprised at what hogs up the memory. We’ll look at a few of the main items and how to delete or manage them.
First of all, how much memory do you have available? It’s very easy to find this out. Here’s how:
- Click on the options icon (probably looks like a wrench).
- Scroll to “status” and click
- “File Total” is the total amount of memory available on your device.
- “File Free” is the amount of memory free at this time.
Ok, so now that you know how much you have to work with, let’s see how big we can make that “File Free” number.
Clean out your inbox. I explain how to do this in another post, so I won’t go into the details here.
Content Compression
One of the quickest and easiest steps you can take to free up valuable memory on your Blackberry Pearl is to enable “Content Compression”. I don’t know exactly how much room you’ll gain from this, because I’ve always used it on my Pearl. If you’re isn’t already enabled, here’s how you do it:
- Start on your main screen (the one with all the icons).
- Scroll to and click on “options” (should look like a wrench).
- Scroll to and click on “Security Options“
- Scroll to and click on “General Settings“
- Scroll down to “Content Compression“
- If it doesn’t say “Enabled” click on it and select it now.
- Press the Blackberry Button (7 dots left of the pearl)
- Scroll down and select “Save“
That’s it. You’ve just enabled Content Compression. This will reduce the amount of memory used for all content, including picures, videos, music, calendar information and messages.
If yours wasn’t enabled before leave a comment to let me know how much memory you gained using this feature.
Delete Applications You Don’t Use
If you never play BrickBreaker, don’t let it hog up all the memory on your Blackberry Pearl. You might be surprised at how many programs are hanging out on your Pearl. Here’s how you find them and delete the ones you don’t want or need.
- Go to your main home screen
- Scroll to and click on “options” (looks like a wrench)
- Scroll to and click on “Advanced Options“
- Scroll to and click on “Applications“
- Wait for your Pearl to build the list of applications
- Scroll through and find any applications you don’t want, need or use
- With that application selected, press the “Blackberry (menu) button“
- Scroll down to “Delete” and press the pearl button
Note: Some applications will require you to restart your Blackberry Pearl before they’re completely removed.
There are a number of other tricks you can use to free up memory on your Pearl. I’ll explore some of those in a future post. Until then, take some time to impliment what we’ve gone over here. It will pay off in having a faster running Blackberry Pearl.
As I mentioned in another post, Google Maps is one of the most important applications you could install on your Blackberry Pearl.
Once you’ve installed it, you’ll want to know all the shortcuts that make it much easier to use. Here’s what you’ll need to know:
Press 1 Zooms out
Press 3 Zooms in
Press 2 Toggles between map and satellite view
Press # Show search results
Press 4 Show previous search location
Press 6 Show next search location
Press 5 Scroll up
Press 8 Scroll down
Press 7 Scroll left
Press 9 Scroll right
Press 0 Show “My Location”
Press * List saved favorites
You can also use the pearl button to scroll left, right, up and down.
If you press the pearl button when you’re looking at your search locations a new menu will come up showing you more information about that location. This also has a listing of phone numbers and the ability to dial the business directly.
If you don’t have Google Maps on your Blackberry Pearl yet, you need it.
I’m always giving my thumb a major workout as I try to scroll through pages and pages of emails using the scroll ball on my Blackberry Pearl. I desperately needed a way to go from 2/3 of the way down my list of messages to the very top. I knew there was a way, I didn’t know it.
Here’s some keyboard shortcuts I found. I’d love to know of any others you may have.
PRESS 1 – Go to the top of your list of messages
PRESS 7 – Go to the bottom of your list of messages
PRESS 2 – Move up one message at a time.
PRESS 8 – Move down one message at a time.
PRESS 3 – Move up one day at a time.
PRESS 9 – Move down one day at a time.
PRESS 0 – Page down
PRESS 5 – Start a new blank message
PRESS * SYM – Go to your unread messages





